FAQs

IS EVERYTHING SOLD ONLINE BRAND NEW?
Yes, we only sell brand new items unless stated otherwise.

ARE YOUR PRODUCTS AUTHENTIC?
Yes, every product we sell is guaranteed 100% authentic.

WHERE IS MY ORDER COMING FROM?
All items ship from Canada. Any duties and import fees for international orders are the responsibility of the customer.

CAN I ORDER ONLINE AND CHOOSE PICK UP OPTION?
Yes, DM on Instagram for pick up information and scheduling.

HOW LONG DO PREORDERED ITEMS TAKE TILL THEY ARE READY FOR PICK-UP OR SHIPPED TO ME?

ETA( Estimated Time Of Arrival) is usually 6-10 business days or 12-18 business days depending on the shoe. This is how long it would take for the item to arrive before shipping out to you! It may be longer by a couple days and also could arrive sooner. It all depends on local shipping carrier(Canada Post) as their might be some uncontrollably delays.

IS IT POSSIBLE TO EXPEDITE MY ORDER?

Yes! Just shoot us a message on Instagram(@kickz6ix) before you purchase to confirm if it is possible or not!

WHAT IS YOUR RETURN POLICY?
All items are final sale and cannot be returned or exchanged under any circumstances.

FAQ PAGE DIDN'T ANSWER MY QUESTION.
Please dm us on Instagram, we'll be happy to help.